Comment by scrollaway

10 years ago

Where are you getting that they don't dogfood the issue tracker? It's a private tracker (private repository) but from what I've seen in the Github blog, they do... it wouldn't make much sense if they didn't.

If they're using it, they're doing so in completely different fashion than everyone else. That is, it's not public for viewing, submitting, commenting, etc. Indeed TFA indicates exactly the sorts of pain points that would be missed by those using the tool in such a radically different way than everyone else. If someone at GH had to wade through all the damn +1's then something would have been done about them years ago.

  • 95% of all my github activity is in private repositories.

    • Ditto. Maybe 98%. I think that's a big part of the disconnect I'm seeing here in the comments. Those of us that live in private repos are likely pretty happy with how things currently work especially since we're the ones paying to use the service. If it wasn't working well for our teams, we'd find somewhere else to spend our money. That being said, we're certainly the minority when it comes to users on the platform.

      7 replies →

  • I would guess that private repos have a much smaller user base, in that that they work for companies where they are trained in specific policies to submit issues and work with the repos. With public repos you're at the mercy of widely differing levels of user experience.

  • > If they're using it, they're doing so in completely different fashion than everyone else. That is, it's not public for viewing, submitting, commenting, etc

    Huh? Github isn't opened sourced so how is a different fashion from anyone else using private repos?

Plenty of private projects use a separate, public Github repository for community reporting of issues, and public tracking of those issues.