Comment by brooklyndavs

This is very true. While clunky to use most support sites for enterprise software includes these types of fields as mandatory to complete a support ticket.

As someone who has opened issues myself on projects in gitHub its easy to be unaware or even forget all the information a maintainer would need to reproduce the issue. As someone who uses an open source stack every day anything to make the whole issue flow better for maintainers and users I'm for 110%