Comment by jondubois
10 years ago
Not so. For my project, I noticed on several occasions that different people were asking the same questions and that prompted me to rethink the design of the project a bit and it greatly improved the community engagement as a result.
That's my point. Questions are a good thing. You don't "design away" user's questions.
Sure, sometimes that's the case. In many other situations it's just people being almost comically lazy.