Comment by nodesocket

8 years ago

While it is good that you discovered leaked content is still out in the wild, your tone is somewhat condescending and rude. No need for it.

You might not know the history here. Tavis works at Google and discovered the bug. He was extremely helpful and has gone out of his way to help Cloudflare do disaster mitigation, working long hours throughout last weekend and this week.

He discovered one of the worst private information leaks in the history of the internet, and for that, he won the highest reward in their bug bounty: a Cloudflare t-shirt.

They also tried to delay disclosure and wouldn't send him drafts of their disclosure blog post, which, when finally published, significantly downplayed the impact of the leak.

Now, here's the CEO of Cloudflare making it sound like Google was somehow being uncooperative, and also claiming that there's no more leaked private information in the Bing caches.

Wrong and wrong. I'd be annoyed, too.

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Read the full timeline here: https://bugs.chromium.org/p/project-zero/issues/detail?id=11...

  • I think this is a one-sided view of what really happened.

    I can see a whole team at Cloudflare panicking, trying to solve the issue, trying to communicate with big crawlers trying to evict all of the bad cache they have while trying to craft a blogpost that would save them from a PR catastrophe.

    All the while Taviso is just becoming more and more aggressive to get the story out there. 6 freaking days.

    short timeline for disclosures are not fun.

    • There was no panic. I was woken at 0126 UTC the day Tavis got in contact. The immediate priority was shut off the leak, but the larger impact was obvious.

      Two questions came to mind: "how do we clean up search engine caches?" (Tavis helped with Google), and "has anyone actively exploited this in the past?"

      Internally, I prioritized clean up because we knew that this would become public at some point and I felt we had a duty of care to clean up the mess to protect people.

      3 replies →

    • Google Project Zero has two standard disclosure deadlines: 90 days for normal 0days, and 7 days for vulnerabilities that are actively being exploited or otherwise already victimizing people.

      There are very good reasons to enforce clear rules like this.

      Cloudbleed obviously falls into the second category.

      Legally, there's nothing stopping researchers from simply publishing a vulnerability as soon as they find it. The fact that they give the vendor a heads-up at all is a courtesy to the vendor and to their clients.

      1 reply →

In this case I feel your comment is misdirected. Cloudflare was condescending in their own post above in which he was replying to- "I agree it's troubling that Google is taking so long" is a slap in the face to a team that has had to spend a week cleaning up a mess they didn't make. It is absolutely ridiculous that they are shitting on the team that discovered this bug in the first place, and to top it all off they're shitting all over the community as a whole while they downplay and walk the line between blatantly lying and just plan old misleading people.

I would be pretty mad if a website that I was supposed to trust with my data made an untrue statement about how something was taken care of, when it was not, and then publish details of the bug while cache it still out in the wild, and now exploitable by any hacker who was living under a rock during the past few months.

  • Actually I proxy two of my profitable startup frontend sites with CloudFlare, so I am affected (not really), but giving them the benefit of the doubt as they run a great service and these things happen.

    • They are well past deserving the benefit of the doubt.

      I would also advise you notify your cloud-based services' customers how they might be affected (yes really), trust erosion tends to be contagious.

      7 replies →