Comment by herbst

8 years ago

If a Ubuntu in 2017 isn't user friendly I really don't know what that phrase is even supposed to mean.

As someone that only works on linux systems....

The state of Linux is not great. We still can't get the basics like sound, wifi, etc out of the box. I get why it's a problem, and it's generally not the fault of Linux devs, but it's still a problem that turns people away.

I really want to see Linux take over on the desktop, but turning a blind eye to our problems is a poor way to do it.

  • >We still can't get the basics like sound, wifi, etc out of the box.

    Complete and total fabrication. Video for gaming is still trouble, but I have no more issue with Linux wifi or sound output than I do with Windows. In fact, Linux networking to me is better than Windows.

    • "It works for me" has never been proof that a problem doesn't exist. I find it hard to take such comments seriously.

      To be frank: You are wasting everyone's time with such comments.

      1 reply →

    • Depends on your device. I have had issues on some laptops, other laptops worked flawlessly. I know this is anecdote but a lot of people share this anecdote.

      3 replies →

    • Channel 12/13 don't work and 5GHz wifi does not work the last time I tried.

      Usually you can make things kind of work, but a lot of things do not properly function 100% out of the box.

  • But in the enterprise you'd only have a few tested laptops and the would be tested and configured by IT. It may be an issue for home users, but this doesn't make it not user friendly enough for enterprise users.

I just installed the latest version of Linux Mint and the default graphics card driver had a bug that caused my entire system to freeze after a few hours of inactivity.

To be able to replace Apple or Microsoft, not only do you need user friendliness for how the machine works, but you also need to get rid of all the miscellaneous tech and configuration problems that crop up.

As I understand it, Linux laptop sleep/suspend/hibernate is still a big PITA.

  • I am on high Sierra. Just today I clicked on an update which broke while updating. First it was displaying Mac os not found. Restart again. Restart would hang up and say some installer is missing. I had to Google, run some commands to eventually make it work.

    On clean of windows I used to download drivers from ubuntu since windows did not load them.

  • To be fair the Mint maintainers are well known for doing a bad job for a while now. Why they still tend to be recommended is a mystery to me.

I lost access to my netbook $HOME, when Ubuntu just refused to acknowledge the existence the file system after freezing in X.

It required a boot direct into the GRUB root console and running fsck from there.

Not something that regular macOS and Windows users expect as user friendly.

  • I've helped people who lost access to their Windows 7 home directory. It didn't mean they ended up in commandline mode, but it meant their home folder was recreated from scratch. Many things didn't work anymore.

    I bet 99% of Windows users can't solve that by themselves. I don't see any difference with your problem.

    The problem you describe is bad as you can't use the computer at all, while my problem created a false illusion that the home folder was OK as it was still there. That the old one was renamed, made invisible, and then the new one got the old name - didn't help at all.

Ubuntu did not enable the energy saving options by default on my notebook and did not install the wifi drivers out of the box.

Which was a "bit" painful because the office is wifi only and getting online then is impossible. Had to hunt down the driver, put it on a stick and install them. Never again.

And the laptop was 5+ years old ...

The unfortunate reality is that the most friendly thing one can do for users is never ask them to change.

I use Ubuntu but after spending a day trying to fix display drivers I can confirm it's not user friendly. An OS is more than just the software, but the support received from other software/hardware companies.

  • Very good example actually. Take a look at driver issues within the Windows "Support" community forums. Then do the same with Ubuntu or any Linux really.

    For a more enterprice thought, try giving Microsoft a call with a Technical issue and then do the same to the Ubuntu Enterprise team.

    One is obviously better than the other in this field. Feel free to decide yourself