Comment by DrBazza

What Microsoft did wrong: charge for the OS, and then rewrite it.

I had a Samsung Omnia 7, and it was still the best phone I've had, in the sense that the UI was fast, obvious, and well thought out.

Then they brought out Windows 8 mobile. And abandoned all hardware that ran Windows 7 mobile. And messed around with a working UI and broke the 'experience' (ghastly buzzword).

And all the while, trying to fight Android which was free, and Apple that just has a cult of users that will buy the new phone regardless.