Comment by alangpierce

7 years ago

FWIW, Facebook does say that they will delete all of your data within 90 days of account deletion. I believe that indicates that they've put the engineering effort to do a full audit of data to be deleted, handle missing references across the product, and to fully delete user data from logs and backups.

From https://www.facebook.com/help/250563911970368 :

> When you delete your account, people won't be able to see it on Facebook. It may take up to 90 days from the beginning of the deletion process to delete all of the things you've posted, like your photos, status updates or other data stored in backup systems.

The case from the article is trickier. My impression is the feature was just implemented with an append-only data model, which is often (maybe usually) a good engineering decision. "Secretly" from the article title feels disingenuous because Facebook never said it was deleted. As an engineer, it's frustrating that I might have to write my software to be more fragile to match the implicit expectations of how a non-technical user thinks software should work. But the frustration on the user's end is also plenty understandable here. Hopefully the gap can be closed a little on both sides by a combination of educating users and being more privacy-conscious in engineering and business decisions.

Fucking stupid policy - so they have 90 days to off load your shit to Utah/gov-cloud before they “delete” your data?

Who can possibly believe this BS.

Imagine you wanted to delete data of your own Sustem - but when you hit rm it takes 90 days to execute - this sentiment PISSES me off.

When I say “delete me from your service now” I have a reasonable expectation that you will delete it.

C’mon

  • Do you think it's as easy as "rm"-ing a file away? Your data is kept internally in a multitude of different databases. Parts of it sitting in cold storage. Log files, caches. That data is split across thousands of different nodes. Each system has different data retention policies. Some databases don't permit removal of a specific record - the records must "expire" first. It really does take time to delete data.

    • True, but this isn't an excuse. It's slow to delete data because Facebook designed it that way. They could have designed for privacy and real-time deletion of data, but they didn't, because they didn't care.

      3 replies →

  • It's interesting that you think they need those 90 days to off load your data. As if they hadn't done so before your deletion.

    By the way, rm does work like that. The file will just be marked as deleted (by removing its entry from the filesystem index), but will remain on your disk for some time afterwards, from some minutes to months. If you want to ensure deletion, you should be using shred.

    • > By the way, rm does work like that. The file will just be marked as deleted (by removing its entry from the filesystem index), but will remain on your disk for some time afterwards, from some minutes to months. If you want to ensure deletion, you should be using shred.

      This is true, but it's worth noting that not overwriting your own data on a machine you physically own as an optimization is very different behavior from not overwriting someone else's data on your server when they request that you delete it.

      1 reply →

    • “Rm doesn’t work like that, so clearly it’s ok that Facebook takes 90 days to delete your data after you make the request”

      Utter horse crap

      1 reply →

  • > Fucking stupid policy - so they have 90 days to off load your shit to Utah/gov-cloud before they “delete” your data?

    FWIW I would be surprised if there is not a delay when deleting from S3/Azure Storage/GCS (and thus anything that uses those services).