Comment by cjrp
7 years ago
The majority of people who clicked on the link did it on purpose, so a better pattern would be to make it unsubscribe immediately with a "didn't meant to unsubscribe? click here to undo" link afterwards.
7 years ago
The majority of people who clicked on the link did it on purpose, so a better pattern would be to make it unsubscribe immediately with a "didn't meant to unsubscribe? click here to undo" link afterwards.
You're making the mistake that this very article is highlighting: it's not just "people" who click links. An overzealous mail client or browser preloading links would force unsubscribe you without your knowledge or ability to undo.
A single step, a button push, to confirm an unsubscription is fine.
> A single step, a button push, to confirm an unsubscription is fine.
No, it really isn't.
Lots of mailing lists operate exactly as the person you replied to mentioned where after unsubscribing you are given a chance to undo that action. That's a far more respectful way to operate.
The user isn't going to see the "Oops! I need to undo" button when their email client helps themself behind the scenes.
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None of your responses acknowledge or challenge the very real problem that automated systems and expected behavior of GET reqeusts impact your desired behavior of click-to-unsubscribe.
In the spectrum of "buttholedesign", using proper web standards to make sure an action is being taken deliberately is far lower than "intentionally low-contrast skip buttons" and "call to cancel subscription".
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I think having a URL that unsubscribes people just via a GET request is far more likely to cause problems, 'respectful', 'legal', or otherwise.
What definition of fine are you using?
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The thread is talking about situations where an automated system would 'click' the link though. The automated system is probably not going to go "oh oops, resubbed"
You could probably automate the POST action though. Equivalent of $('#unsub-button').click() on the unsubscribe page load