Comment by crikli

I find nothing remotely special about a C-suite operator siding with an outside voice against a "trusted" internal resource. Even if the operator is the legendary Steve Jobs. C-suite operators, honestly, tend to just not really trust their internal resources. Often to their detriment.

I'm a tech consultant and am typically brought in by C-suite operators to assist them with deeply technical decisions. I tell clients out of the gate that what we're going to recommend will probably be 10% my firm's ideas and 90% ideas gleaned from interviews with their own personnel, slightly repackaged, better sold, but always attributed to the originator.