Comment by planetjones

Many companies have a similar system where you have to renew contractors on a monthly basis. A similar thing happened at a company I was working for, where the manager was away on sick leave and the system didn’t copy anyone else in to the ever escalating emails. With no one confirming the contractor should stay the system kicked in. The contractor’s accounts were deleted, without him knowing anything about it. It wasted a few days to set everything back up again. Luckily security never got involved. The least such a system should do is contact the contractor directly before taking action, so they have a chance to involve a human.