Comment by zaarn
8 years ago
The problem isn't that people refer to a machine as authority but that the process has no abort button.
When you design business processes like these, firing, hiring or managing people always keep in mind something can go wrong. Always include an abort button to either stop or roll back the process.
There's a problem with the "human override" option as well. Make it too easy to override and then the system just doesn't matter anymore.
It's basically the issue we're trying to solve, where to draw that line?
The system is meant to automated a certain process, some business process among different people.
It does not loose meaning because it can be aborted if stuff goes FUBAR.