Comment by sandworm101

>> Doctors have very little patience for computer issues; most don't enjoy using them.

It isn't just doctors. And it isn't just computers. Whenever an employee is forced to use a particular system, they will grow to hate that system. When there is only one cafeteria, the food is "horrible". When there is only one ferry, it is always late. When you have to use a particular set of software tools, they are always too slow. It is basic psychology: give people even a modicum of choice and they will feel better about the system. Deny that choice and all you will get is criticism.