Comment by Sharlin
7 years ago
Yes!! I recently read about a new hospital wing or medical center or somesuch where they had – gasp – involved actual future users (ie. medical personnel and patients) already in the design phase! This was regarded as something revolutionary and almost unheard of.
I also read about a similar project, ostensibly designed using latest principles and understanding of hospital work, which unsurprisingly turned out to have a zillion papercuts and completely impractical design decisions. So, yeah.
I've been involved into several major hospital construction projects in the last ten years, including the design, construction, and move of an entirely new replacement hospital and including front-line staff in the design process is pretty standard practice. Getting humans to all like the same thing is hard.
It could be that people are happier with something they were a part of building, even if it’s not better.
Though change can be difficult.
The very article posted that new functions in the EHR increased deaths by 0.11% per function in the first year, but then decreased by 0.21% per year.