Comment by watwut

> Those who focus on tone and delivery, and those who focus on content and consistency.

This is false dichotomy. Overwhelming majority of people care about both. When your tone and delivery is insulting or diminishing them, they see it and react to that too - those who don't tend to end up bullied and disrespected.

Also people who dont care about tone and delivery quite often backstab. Just like they dont care about others while there is no crises, they care even less when crisis is there.