Comment by smcl

Well remember that this is second hand and paraphrased, so "ice cream store" could just mean "the place where my family goes to pick up ice cream"

And as for the layout - I have definitely seen freezers with a pile of easy-to-access vanilla ice cream in one section then a "miscellaneous" section where chocolate/pecan/whatever are either mixed in a pile or grouped (both require a couple of seconds to pause and search).

The story does seem too perfect, but this part does definitely check out