Comment by georgemcbay

5 years ago

Still commendable given how common it is these days for companies to get consumer backlash and just continue to do the same thing while comically trying to publicly convince the customer base that the new model is somehow better for them when any rational person can see it isn't.

Also useful as a guide to show the customer they should go ahead and voice their displeasure when these situations arise, preferably before the product is so entrenched in the given market that they can "pull an Adobe" in this situation ("Don't like the new terms? Fuck you, pay us").

Oh, absolutely. I think they handled this particular change quite gracefully. It's a compromise.