Comment by jacquesm

6 years ago

Sonos had a fair shot at having me as a customer. I was ready to put down money on an installation for a house and then I found out it needed 'activation over the internet'. That being the sign of a company to avoid I walked out again, to the consternation of the sales person who had (his words, not mine): "Never had a customer decide against Sonos because of that". Looks like I made the right call.

The sad thing is, as hacker news readers, we're a tiny minority of people that even know about or care about these issues. The masses (and that salesperson) are completely oblivious to, maybe 99% of content on HN. :)