Comment by celticmusic

yeah, I worked for several years at a hosting provider, and I can tell you for a fact that this wouldn't have happened there.

They're 100% virtualized and keep backups of all those machines. In addition, you can purchase a package so that YOUR backups are automatically backed up to 2 different datacenters. Between the two of those solutions, there would be a way forward.

I don't really know what Gandi is so I can't speak to them directly, but this is a solvable problem.