Comment by teh_klev
6 years ago
> putting backup requirement on customer (when it is your fault) is pretty unfair.
Then they need to pay more for their "Simple" hosting.
> I think price of the product shouldn't effect minimum requirements.
See above. Sigh.
To be honest your approach looks like:
- Some airline is selling plane ticket and insurance on website. (insurance covers change of plans, rebooking etc, and even if you don't fly that flight, they are booking you another one same day)
- Then when a flight got canceled, telling customers "we rarely cancel flights, please use your insurance. (you should have bought insurance)"
PS: Simple hosting [0] I am referring seems like managed hosting.
[0] https://docs.gandi.net/en/simple_hosting/index.html
That is how it works in real life, you buy additional travel insurance to cover the things that the airline isn't contractually or legally obliged to cover themselves. You just made my point.
> you buy additional travel insurance
Do most people actually do this? I never do.
If an airline cancelled my flight, did not provide alternative arrangements, and cited some legal fine print instead... then I would be very upset. They might be legally in the right, but that wouldn't prevent me from taking my business elsewhere.
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