Comment by CapmCrackaWaka
5 years ago
Maybe it's because I work on more niche projects, but every time someone contacted me about an issue in one of my repos they were always exceedingly apologetic about "bothering me". My projects only have ~400 downloads per month, so I'm sure it's a matter of sample size. If anything, working through issues with the community has made me enjoy the work more.
Yeah, it's important to remember that most of the time people are very nice.
Of course there are "problem kids" out there who screamd about an opinion they disagree with or tries flirt with female contributors on IRC..
Having co-workers, a code of conduct, and a community organizer you can escalate to can help a lot.