Comment by oefrha
5 years ago
You can get professional software and support for free, until you can’t. This “you’ve provided me free support once, so it’s your obligation to support me for free indefinitely whenever I ask” attitude has certainly contributed to my open source exhaustion as a maintainer.
Well, good luck getting a company you paid for a product to provide indefinite support, large professional software companies cancel projects and EOL software all the time.