Comment by Traster
5 years ago
You do the same thing that you do in the real world. Have you ever noticed how sometimes security guards will walk around with a little key fob and touch it to a point on the wall? That's because in order to ensure they're doing their required patrols they physically have to log they've been to a point.
If you're requiring someone pay attention to a monitor you can do the same thing - for example put a square on the image and require the employee to click it. Obviously though, this requires someone to actually critically think about protocols for ensuring work is done to a standard.
The measure becomes the mark.
If touching points is all that's required, then that's all that will get done. The neural nets of all employees will eventually become trained to touch the points and not do the actual work you desire.
In the case of a security guard the 'real' job is to catalogue all things 'out of place' and then react if necessary.
One of the more interesting examples of this is the NYC subway operators pointing at signs to show attention:
https://www.youtube.com/watch?v=i9jIsxQNz0M
Reminds me of https://news.ycombinator.com/item?id=14011793
“Why Japan’s Rail Workers Can’t Stop Pointing at Things”