Comment by baddox

I had to (or it seemed like I had to) go through a web chat queue and beg multiple times to cancel my crosswords subscription (which was the only NYT subscription I’ve ever had, and there’s nothing wrong with the crossroads product, I just wasn’t able to dedicate enough time to it).

Scummy business practices like that make it very difficult for me to recommend any of that company’s products to anyone, even though I’m sure the people actually making the products have little or no influence on the people who control the transaction mechanics.