Comment by megous

5 years ago

Well, Level Europe just gone bankrupt a month ago, and while I can register my claim (in another country only, and only in German, lol), non-refundable registration fee is > than the cost of the ticket, and that would be just a beginning.

Never mind I was never told I was buying from level europe, all the communications prior to bankrupcy mentioned just level or vueling. (bot are different companies)

Really, the whole thing is set up so that only rich get any chance for getting any money back out of bankrupt companies, at the expense of small customers of course.

And of course as soon as they go bankrupt they delete everyhting online, so you have absolutely nothing to reference other than your payment records and whatever meager info they put in their notification e-mails. (all the terms and conditions, and everything else is gone, no access to booking info, etc.)

This person can be glad he can have a voucher.