Comment by madsbuch
6 years ago
Alright, so he bought it 4 years ago. Bu in the EU you have 2 years to start an RMA if a product is not working as expected under normal use. I reckon one would be able to turn it in to their retailer to get a new Oculus.
I believe this is an urban myth. Can you cite the appropriate EU regulation or directive that makes this true? If a directive what about the implementation in the UK?
https://www.gov.uk/accepting-returns-and-giving-refunds for example says (from a seller's point of view) that "Customers have up to 6 years to make a claim for an item they’ve bought from you (5 years in Scotland)."
However I see no reason that you couldn't sue the manufacturer if they arrange to break your product even after six years. That would be a tort (https://en.wikipedia.org/wiki/Tort) and unrelated to your rights under your contract of sale.
I am referring this: https://europa.eu/youreuright/your-rights_en#node-5
I am not sure about the UK and how they implement the directives. But in Denmark it is most definitely not an urban myth.