Comment by lacker

I don't get it. He contacted Oculus support, Oculus support asked if he had followed these 4 steps for reactivating his account, and then... what? At that point gave up and posted on Reddit to complain?

Yeah, this sucks. But mistaken account deactivations probably happen a lot - how to handle them is one of the FAQ questions on Oculus. It happened to me with my PlayStation 4 account too; someone in Germany mistakenly signed up using my email address somehow and in the resulting confusion I got locked out of my PlayStation games for a bit. It sucks but support will eventually fix it.