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Comment by prox

5 years ago

To counterpoint, what did you or the company do to set things straight?

We spent months that were planned for developing new features ripping out features that didn't perform well enough.

The intent was good: bring the new shiny to people with older hardware. The result was poor: people with older hardware thought we were deliberately slowing them down.

  • I understand. Relationship management is a tough nut to crack. I know few companies who tick all the boxes. Discord is usually great with its splash screen what they are doing at the moment.