Comment by owenmarshall
5 years ago
This was the old Microsoft support model: opening a case cost $99(IIRC), but if the case was actually a MS bug/issue they’d waive the fee.
5 years ago
This was the old Microsoft support model: opening a case cost $99(IIRC), but if the case was actually a MS bug/issue they’d waive the fee.
It might have started at $99 but it's much higher now. I think the last time I used it it was $299 but that was at least 2 decades ago. Fortunately it was their bug.