Comment by p_l

5 years ago

GCP is the only Google service where I regularly, easily, got humans to take up my problem.

Once including waking up people in Mountain View on weekend.

Well because otherwise they would never be able to compete with AWS. I hate Amazon, but AWS has the best customer support of any product I've ever used.

Why on earth would anyone want to rely on GCP if Google's executives have constantly been demonstrating that they do not give a shit?

Yes, it is the problem of Google executives, not of "Google". Fish rots from the head. Google has rotten upper management. That's why the middle management runs like drunk frat boys allowing for this kind of behavior downstream.