Comment by MisterTea
5 years ago
> It's painfully clear at this point that we need a consumer "bill of rights" to protect us from these giant tech companies.
Google is a private company who offers free internet services in exchange for your privacy being violated. They have no customer service because you are not a customer as customers pay. You have no rights on their platform because again, you are not a paying customer. And you agreed to their terms of service when you signed up. They don't owe you anything at that pont.
So stop expecting "paying customer" treatment from a shady adware dealer who gives you "free" "integrated platform" stuff to get you hooked. That's an old drug dealer tactic anyway.
Want to be treated like a person? You have to pay for that. Otherwise stop whining about the tyranny of "free" platforms such as google, twitter, facebook, etc.
The only thing the government should do is fund PSA's to warn people of the rights and privacy hazards of free internet platforms.
> Want to be treated like a person? You have to pay for that.
Andrew Spinks, the author of the linked tweet, was a business partner of Google's. That didn't save him.
Partner is not a customer. They don't care about any human on their platform because their platform is not designed to care about humans, only exploit them.
> The only thing the government should do is fund PSA's ...
Should governments allow caller ID spoofing, spam bordering on harassment, or lazy oligopolies to be negligent?
Governments should do whatever we agree they should. Both governments and companies serve the humans.
To be fair, even as a paying customer, you don't get much more "customer service".
The same also applies for Google Play Store where without a doubt you paid at least once and continue for every in-app purchase.