Comment by rodgerd

5 years ago

> I feel like Google is a case study in an engineering only company. Everything is reduced to a technical problem. Incentives are aligned to solve technical problems. No one wants to work on something unless it is technically interesting and new. There is no incentive at all for delivering an excellent user experience over the long term - which usually can't be done with tech only, and involves a lot of dredge work of continuous introspection and improvement.

This goes well beyond Stadia - Google has an air of institutional contempt for humans, especially humans who aren't inside Google. Dealing with humans who are struggling with getting bounced by "the algorithm" is something they simply aren't interested in.