Comment by jjav

5 years ago

> Can you build any vetting process,

Yes, it's pretty simple. Create and enforce some consumer protection laws which require, for example, that any company larger than a certain size is required to establish support offices staffed by humans in every major town. And required to resolve every issue within X days either by fixing the problem or clearly documenting why not. If not, no arbitration allowed, so they are subject to lawsuits if the reason doesn't hold scrutiny.

Problem solved. Companies like goog, facebook et.al. can easily afford this and it'll stop this ridiculous behavior.

It also to some extent protects the companies. Spambots who create a million accounts can't replicate a million humans to show up at the support office, so it establishes a human:human relationship that's completely missing today.