Notion is experiencing a DNS issue

4 years ago (twitter.com)

I can't seem to grasp this, Notion also has notion.com registered, and it resolves perfectly, but is 302 redirecting to notion.so

Why? Was no one from Notion around during the 2010 takedowns of .ly domains?

  • Apparently that was just the best available notion domain when they first launched, and I guess they never got around to transitioning once they acquired notion.com: https://www.reddit.com/r/Notion/comments/f6x9mk/why_the_so_d...

    "we'll be switching to .com as soon as our engineering team has the bandwidth." - 11 months ago

    • "API access coming soon!" - 3+ years ago

      "Offline mode is in the works" - 2+ years ago

      I don't trust anything that Notion promises. Changing to .com is probably the simplest of those three, too. I have no idea what their backend looks like but I know I could make that change in 10 minutes on mine.

  • Cutesy domain names using country TLDs really need to stop - if anything "notion.so" should redirect to dot com.

  • Apparently not. Registries is something most people don't think about until its too late.

[whois updated.]

"Domain Status" updated to "ok"

> Updated Date: 2021-02-12T15:40:39.103Z

> Renewal Grace Expiry Date: 2021-02-17T14:06:47.556Z

> Domain Status: ok https://icann.org/epp#ok

> Registrant Organization: Notion

---

[whois updated.]

"Domain Status: clientHold" has been removed.

> Updated Date: 2021-02-12T15:11:58.579Z

> Renewal Grace Expiry Date: 2021-02-17T14:06:47.556Z

> Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited

> Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited

> Registrant Organization: Notion

It looks like some sort of dispute or contractual issue between Notion and and the .so registry, or a complete messup by the registry.

From a whois of notion.so:

Updated Date: 2021-02-12T12:54:35.982Z

Creation Date: 2015-03-31T00:00:00.0Z

Registry Expiry Date: 2021-03-31T00:00:00.0Z

Registrar Registration Expiration Date: 2021-03-31T00:00:00.0Z

Domain Status: clientHold https://icann.org/epp#clientHold

  • I don't understand why they're using the Somalian TLD when they also own .com

    How reliable are these other TLDs like emerging country TLDs like .ly (Libya), .co (Colombia) or .so (Somalia)? Could you just get shut down overnight?

  • > It is an uncommon status that is usually enacted during legal disputes, non-payment, or when your domain is subject to deletion.

    Serious question, if this is an extended legal dispute or the domain is actually subject to deletion, that would be hugely damaging to the Notion brand right?

    I ask because I can't think of another company that's had a similar issue lately, so I find the domain dispute an interesting issue that we rarely see get to this stage.

  • I never understood why notion continued to use notion.so when they own notion.com and you don’t have to worry about countries (ccTLD) doing things like this.

    • I guess it's been somewhere in their backlog with "impact: medium, urgency: low" for ages, so it never got to the top of the list and never got done.

      I'm also quite sure it's got updated to "urgency: high" today

@NotionStatus deleted the Tweet asking for their users to put them in contact with someone at name.com.

> Do any users have a contact at http://name.com?

https://twitter.com/NotionStatus/status/1360231247570554880

As I recall, This is third down-related issue of Notion in 2021.

Notion advertises itself as 'All-in-one Workspace'... But I don't want to leave everything to unstable 'All-in-one Workspace'.

  • Yeah, absolutely. I really like Notion as a platform, but it’s these exactly concerns that led me to switch to Obsidian as my personal knowledgebase. I’d feel better if Notion had a truly offline client with sync rather than wrapping a web app.

    • i've just given Obsidian a try as a result of this outage. it's damn beautiful and a lovely way to write Markdown, but I really wish it had database features like Notion, I rely on those so much

      1 reply →

Looks like its running at 104.18.11.147 if you want to update your hosts file directly as a workaround.

But, definitely slower than normal. My templates may not be working right either. But some access to existing data at least.

Edit: Had to set that for www.notion.so and msgstore.www.notion.so to work I think.

Edit2: More discussion here https://gist.github.com/makesxi/dd6a92b48aa422fa943f1109e529...

  • I wouldn't be surprised if their internal infrastructure uses the domain to talk between its services and is now blowing up all over the place too.

Apparently they just let their domain expire

https://twitter.com/kieranmch/status/1360246567463235585

The status page is down as well: https://status.notion.so/

I haven't been using Notion for too long but have migrated a lot of stuff there. Does this kind of downtime happen often? Seems like offline mode is not high up on their agenda, so maybe I can ask here if there's other applications with similar feature, but offline?

Saving bookmark/homepages, a kanban-style todo-list, general note taking (with math eq + image embed) and possibilities to sync between devices? (Personal use only)

  • They say the issue is with syncing multiple offline edits. But for solo its overkill. I love all the options is has, and its been good for me for the most part, but I just want a solo mode for myself.

    If you aren't using the DB features, maybe https://www.getoutline.com/ works?

    • Thanks for the suggestion, I'll take a look through it!

      I actually do use the DB feature. Mostly for well, Todo task (kanban style) and as a remedy to the "Exploding tab" phenomenon (saving pages with #tags to later check rather than have it visible as 100s of tabs).

      It's just very nice to have everything at one place. Being able to link/backlink between task, homepages, notes and lists have been really useful to lower my anxiety of forgetting/losing some information/thoughts I write down, later.

    • > They say the issue is with syncing multiple offline edits.

      It's not trivial, but I thought that Notion is now big enough to invest the time here. I've been using OneNote for a long time, and its offline support is great, incl. syncing multiple offline edits using a manual conflict resolution.

At least the 'minimum' field in .so's SOA that dictates resolver's nxdomain caching time is only 1200 seconds (20mins) --

  dnsqr ns notion.so
  2 notion.so:
  80 bytes, 1+0+1+0 records, response, nxdomain
  query: 2 notion.so
  authority: so 1199 SOA d.nic.so hostmaster.nic.so 2021021214 21600 3600 604800 1200

I've got it to (partially) work by editing /etc/hosts to include

104.26.4.98 www.notion.so notion.so msgstore.www.notion.so

It seems that hitting https://www.notion.so/login forwards me correctly to view some of our data, but not much else works

As a temporary workaround, you can modify your /etc/hosts file to access Notion.

On Mac/Linux: 1. sudo nano /etc/hosts 2. Add these 2 lines:

104.18.23.110 notion.so 104.18.23.110 www.notion.so

Don't forget to take these out once the issue is resolved.