Comment by bartread
5 years ago
> The wealth of the mega corps does allow most goals to be accomplished, at great expense, with Just A Job workers, but people that have experienced being embedded with Really Care workers are going to be appalled at the relative effectiveness.
I think the problem is actually deeper than that. I've spent much of my career avoiding megacorps, or even just corps, because I find them pretty frustrating. I have though worked at a couple of larger companies - one of them very large - as much to see what I could learn as anything else.
I sit somewhere on the spectrum between "Really Care" and "Just A Job", and it's varied quite a lot depending on what I'm doing and who I'm working with.
The problem with big companies is the "Really Care" gets beaten out of you: if you show any initiative whatsoever to try to get ahead of a situation or help another team you pretty quickly get shut down and told to stay in your lane.
Big companies tend to fragment and specialise responsibilities, if not actual skills.
Related to this hardly anyone has any decision-making power which means that any change requires a combinatorial explosion of interactions between individuals and teams to happen regardless of how competent or committed those individuals are.
It just favours mediocrity and coasting, along with a high tolerance for boredom, because there often isn't a viable alternative course of action for many employees no matter how good (or bad) those employees might be in another context working for another company. Sometimes you're in the right place at the right time, or have a conversation with the right person, to make something happen.
Another related issue: the vast majority of employees at big companies have no concept of the value of time, which manifests itself in all kinds of ways, but ultimately results in the performance of large quantities of BS/non-value adding work. If you're employed by a smaller company working in partnership with a larger company the asymmetry in understanding of time's value becomes particularly stark: you can often find yourself wondering why these people at the larger company feel so free to waste so much of your time asking you to do things that aren't valuable to the partnership or to the success of either company, or asking you to have the same conversation over and over again with different groups of people.
Back on point, the corporation has to "make do" with "Just A Job" workers because, in large part, the corporation creates them regardless of their initial state of motivation.
Everything you said is spot on and resonated with me personally