Comment by david422

> It's really best to not reply to the mentally ill people

This IMO is the best way to deal with a lot of emails. I have some public software that is literally innocuous, and yet occasionally I get some very angry emails. An example: a small game where people think the game/computer is cheating (it's not).

If someone fires off an angry, irrational email to you, they aren't looking for a rational response - they are looking for a debate, or a fight, or an outlet. It's best to let them move on.