Comment by tetha
5 years ago
> I imagine an in-house team is being paid a salary or a retainer, in which case their work hours are moot
I would not call it moot, but opportunity cost - and opportunity cost is very hard to measure. Technical debt is similar.
If you have current lawsuites to handle and avoid cost, their hours are better spend doing that than dishes. If you have future law suites to avoid... that get's even more tricky.
I meant "moot" only in so far as it's a useful measure of productivity.
If the hours aren't tied to either the cost or the price, then I don't know how they can be tied to productivity in an economic sense.