Comment by aritmo
5 years ago
We hear such tragic stories but never get the post-mortem of why the account was mistakenly disabled in the first place.
5 years ago
We hear such tragic stories but never get the post-mortem of why the account was mistakenly disabled in the first place.
It’s because they have scripts that run over the whole platform to find suspicious accounts.
I have had a single doc on google docs locked for a week with no explanation other than ToS violation. It was a shared doc I was using for a school project. I think shared files are especially targeted by the scripts.
Sometimes a user is genuinely violating the tos but then their entire google account gets locked with no way to export data or migrate. If you upload violating content to YouTube, it’s not great that your gmail account gets locked at the same time. Same issue with oculus users losing their games because their fb account was locked.