Comment by rrrrrrrrrrrryan
4 years ago
Are people buying software through steam because they like the consolidated experience? Or because they trust it more than an exe from a random website? Or because steam already has their credit card info stored? Or because it's the only place to obtain certain games?
It's some combination of these things (and some others I haven't considered), and the value all of this added up, minus steam's downsides, is apparently worth an extra 30% if this cost is sufficiently hidden from the consumer.
Would people still pay a 30% fee if the store were forced to actually show the fee, and there were alternatives? I'm not so sure.
You're right that there's some value there, but it's probably closer to 3% than 30%.
There are alternatives, you can sell the software directly from your own website. Publishers have decided that the reach the store gives them is worth the 30%.