Comment by Mordisquitos

4 years ago

> Applied strictly, wouldn’t every single A/B test done by a product team be considered unethical?

I would argue that ordinary A/B tests, by their very nature, are not "experiments" in the sense that restriction is intended for, so there is no reason for them to be considered unethical.

The difference between an A/B test and an actual experiment that should require the subjects' consent is that either of the test conditions, A or B, could have been implemented ordinarily as part of business as usual. In other words, neither A nor B by themselves would need a prior justification as to why they were deployed, and if the reasoning behind either of them was to be disclosed to the subjects, they would find them indistinguishable from any other business decision.

Of course, this argument would not apply if the A/B test involved any sort of artificial inconvenience (e.g. mock errors or delays) applied to either of the test conditions. I only mean A/B tests designed to compare features or behaviours which could both legitimately be considered beneficial, but the business is ignorant of which.