Comment by indymike

5 years ago

>explain if I am correct that this basically means any site that is operating as a middleman between supplier and consumer would be held liable for issues with the product?

IANAL. If you are reselling to the end-customer, then you are effectively a retailer and depending on where you operate will have some level of liability. Incidentally, a true middleman - a distributor - does (at least in the US) carries liability for product defects as does the retailer and manufacturer. I worked for a distributor who had to back a defective product from an out of business manufacturer who's warranty insurance was depleted. A lot of people at our company made bad assumptions about the law, and didn't realize that most consumer protection laws could not be waived by the consumer... So we ended up with a batch of 12000 bad network devices that we had to replace... When you operate at 20-30% gross margin that takes a huge bite out of profit.

>So, like does this also apply to esty? EBay? Heck, maybe Shopify?

The question is, who is operating the store? Who's name is on the receipt? In the case of eBay, the seller is clear (eBay forces the use of an escrow service -- often PayPal -- for payment). In the case of Shopify, the seller is clear (the store owner). On the question of Amazon, we shall see, but it appears they have lost quite a few cases (https://www.washingtonpost.com/technology/2020/08/29/amazon-...).