Comment by drewmate
4 years ago
+1. The first thought I had when I saw that email was that I felt bad for the tester/dev; it's not really their fault, but they're certainly going to get at least some backlash for this. Really, it's a director/VP level issue that this kind of mistake was even possible with my email address.
This tweet does at least give some some indication that they're not (outwardly) trying to throw their intern under the bus: https://twitter.com/HBOMaxHelp/status/1405712235108917249
It was IMO still an ill-considered tweet even if made in a jokey way. While no one was really hurt by this--OMG I got an extra email!? :-)--something more along the lines of Oops, sorry for sending out that test email by mistake. We'll be putting processes in place so it doesn't happen again.