Comment by jve
4 years ago
On 30th May I received an sms from my post office at 2AM. It says that the package with some tracking number couldn't be immediatelly delivered and there will be a followup sms when I will be able to claim that package at the local post office.
I asked at the post office about it and they said: "oh, many people ask about it. We received that sms too. That is to be ignored."
I wonder why they couldn't send followup sms and save people trip/call to local post office.
I’m assuming folks that responded to your call are not the same folks who can send the follow up SMS. Happens all too frequently when e.g. developers are detached from production and oncallers are dying under the pager load.
Well, those employees should pass that info UP the chain and let them know that this mistake causes inconvenience and confusion and they should clean up the mess.
Ofcourse that lady is not the one sending sms...
I wonder if they are testing new functionality - I'v read that we will be able to have our own pickup station right at my house, for some subscription price or something like that. So packages/postage will come delivered directly to my door behind a closed box (given it is being delivered by national post office).