Comment by unclebucknasty

5 years ago

>I work on ZenDesk all day every day

>I'd only say that about maybe one other thing, GitHub

Curious: what's your job function that has you both "working on ZenDesk all day" and also using GitHub?

Are you using the Jira integration to track tickets/bugs?

2 comments

unclebucknasty

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blakesterz  5 years ago

I'm a... jerk of all trades I guess? I do a bunch of different things, the biggest are support and sys admin stuff. I guess it's a devops/support job. So I deal with support in ZD and then do the work in GH. As much as I love ZD, I hate Jira an equal amount. Thankfully I don't need to do much in Jira.

eat_veggies  5 years ago

I won't speak for them, but some jobs that might need both are internal IT or some kind of support engineer.