Comment by mchusma

4 years ago

Googles process here is fundamentally broken, and so easily improved.

I have had issues with them before and there should be:

- a portal to see your status (it's often impossible to know if they even got your comment)

- all comments and next steps clearly listed

- send warnings before bans in all cases unless there is some kind of extreme safety thing

- let developers respond to accusations before banning them

These would be minimal technical effort on googles part, negligible safety impact, but dramatically improve the developer perspective of them.