Comment by 2cb
4 years ago
You missed out some vital context from the source of that statistic:
> The number of outgoing SMS and MMS messages sent in the United Kingdom (UK) fell to 48.68 billion in 2020, from a peak of 150.83 billion in 2012.
> The fall in the number of SMS and MMS messages sent over mobile networks in the UK, coincides with a surge in popularity of apps such as WhatsApp and Facebook Messenger. Globally, WhatsApp added 1.3 billion monthly active users from April 2013 to December 2017, replacing the need for sending SMS messages for many users.
https://www.statista.com/statistics/271561/number-of-sent-sm...
Trust me, yeah someone's grandparents who don't own smartphones might use SMS, but the vast majority of the population does not. The stats are right there.
Also note that number of SMS messages sent is not the same as number of people using SMS as a form of communication. Most texts are sent by bots either for legit things like 2FA codes or less legit things like phishing.
We’re talking 2 texts per person, someone is sending a lot and junk isn’t enough to hit those numbers. Also, 2 factor identification is still usage.
Now it might not on top by number of messages even if it’s close, but that’s a different question. If you’re going to pick one and only one service to use then texting makes you reachable by the widest possible audience demonstrating it’s still #1 by adoption.