Comment by colanderman
5 years ago
WhatsApp failed similarly, but I thought it was a poor design decision to do so. Anyone waiting on communication through WhatsApp had no indication (outside the media) that it was unavailable, and that they should find a nother communication channel.
Don't paper connectivity failures. It disempowers users
I think these features are designed for the timescales like "between subway stations which have cell service" or even "driving into a tunnel". In those cases, it seems totally appropriate to me.
whatsapp used to have a "status" page in their app, they removed it years ago though.
That said - yeah, i figured there's an issue when hard refreshing whatsapp web (sometimes has a kink that needs to be refreshed away) didn't work.