Comment by dotancohen

5 years ago

Which is why I've stopped reporting LibreOffice bugs. I have had literally hundreds of bugs filed, with test files and reproducibility instructions. Then they changed bug trackers - twice - and all that is lost.

With KDE and Mozilla, I'm still seeing bugs fixed a decade after I stopped reporting them. So I might be inclined to file egregious bugs to those two projects, if I feel inclined at the moment to wait a decade for a resolution.

5 comments

dotancohen

Reply
terafo  5 years ago

I saw recently twitter complaint about emacs bug filed almost 15 years ago finally getting a wontfix responce(bug was about undo history loss or something). And then they write articles about their new and shiny bug closing process[1]. [1] https://lars.ingebrigtsen.no/2021/08/14/10x10/

  • oblio  5 years ago

    https://www.jwz.org/doc/cadt.html

    Copy paste the link. Or:

    > I'm so totally impressed at this Way New Development Paradigm. Let's call it the "Cascade of Attention-Deficit Teenagers" model, or "CADT" for short.

    > It hardly seems worth even having a bug system if the frequency of from-scratch rewrites always outstrips the pace of bug fixing. Why not be honest and resign yourself to the fact that version 0.8 is followed by version 0.8, which is then followed by version 0.8?

    > But that's what happens when there is no incentive for people to do the parts of programming that aren't fun. Fixing bugs isn't fun; going through the bug list isn't fun; but rewriting everything from scratch is fun (because "this time it will be done right", ha ha) and so that's what happens, over and over again.

    In your case, replace version "0.8" by "new bug tracker" or "new bug handling process".

davidgerard  5 years ago

> Then they changed bug trackers - twice - and all that is lost.

When precisely did this happen?

  • dotancohen  5 years ago

    Within two or three years of forking away from Open Office. I was a Go Office user, when they forked to LibreOffice I verified and copied all my Open Office bugs to the brand new LibreOffice tracker. About a year later they switched trackers, then maybe two years later I think they switched again. So maybe 2012 or so.