Comment by II2II

That depends. I've dealt with open source products where I've submitted a bug report, submitted a bit of code, had the developer say that the patch wouldn't work for a good reason, then push out a proper fix nearly immediately. On the other hand, I have heard many stories that reflect yours. I suspect the size of the user base is a major contributor. Popular projects have many people submitting "bugs" that are little more than low priority (to the developer) feature requests.