Comment by asah

5 years ago

everybody complains, nobody offers a solution. I'll start.

1. when you're first contacted by a recruiter, company provides a written set of values/principles that the company expects from its recruiters and staff, contact info if you feel the company didn't live up to these principles, or have a suggestion for how to improve the process.

2. tie x% of recruiter comp to good behavior, and y% of interviewers.

3. automatically send surveys to candidates (both accepted and rejected) and check to see if you feel they could've streamlined the process or made it more pleasant. Capture an NPS score. Offer a cash bonus thank-you and another for referring friends.

other ideas?

4 comments

asah

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peterth3  5 years ago

I’d assume that Stripe isn’t trying to solve problems like this because of a lack of priority. Not because of a lack of ideas. A big company gearing up for a blockbuster IPO probably has many other problems to solve with higher priorities.

Definitely agree about the excess of complaining in this thread though. HN isn’t a good forum for discussions like this, but that’s probably more a social media problem than an HN problem.

quickthrower2  5 years ago

Good ideas, good companies will of course already be doing stuff like this. This is a story because $BELOVED_TECH_COMPANY was bad to interview for with a side helping of “mate says it’s chaos over there”

anonymoushn  5 years ago

Stripe already supposedly sends surveys to candidates, but even after asking for the survey on HN, having pc ask me to ask again via email, and asking via email, I have not received it.