Comment by tptacek
4 years ago
The platform is wary of surveillance applications, which often have off-label use as stalking tools. It's not so much about whether people agree with parental controls or not; it's that Apple sets a different standard for intrusive parental control software than it does for other tools, because parental control tools are widely misused.
If that's the problem you're running up against here, and not that you somehow embedded malware/adware into your app that they screen for, I think you might have trouble getting anywhere with this.
Then why do they allow competitors to do it? They should be facing the same issues.
I have to imagine the answer lies in the interpretation of the rules you quoted in your post: My app is in alignment with it... I've made sure since day one that a "reasonably suspicious" notification is present when the app is monitoring.
Could you elaborate on what your version of this reasonably suspicious notification compared to your competitors actually is?
The original version of the app I submitted for notarization had the Truple logo, with a red dot/circle to indicate recording and make it more suspicious. The redesign I did dropped the red dot/circle because competitors weren't being forced to do anything like that. Competitors just use their logo. And their logo's aren't any more/less suspicious than Truple's. If you click on the notification on MacOS, a menu pops up indicating the device is being monitored and includes instructions for how to uninstall the app though if you do an alert is sent indicating that you did.
It's convenient to think I've done something wrong here... but I've puzzled over this for 2.5 years, and if I have done something wrong, the least Apple could do is let me know so I can correct it.
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What's your hypothesis about why they're not letting you do something? Do they just not like you? That seems unlikely.
And yet, they don't explain what the issues are. A bit hard for him to tell what the issue is if they don't say what the issues are.
Sure seems they don't like him to me.
If you think they should do more, then the first step can't be criticized on the grounds that it's not the last step.
Presumably, more will come.